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CarMax (NYSE: KMX) — Company Overview, News & Financial Data

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Company profile

CarMax

CarMax is an American used vehicle retailer headquartered in Richmond, Virginia, operating a nationwide chain of retail stores alongside digital e-commerce channels. The company specializes in buying, reconditioning, and selling pre-owned cars and light trucks, offering fixed, no-haggle pricing and vehicle home delivery options. In addition to retail vehicle sales, it provides consumer vehicle financing through its CarMax Auto Finance division, vehicle service contracts, repair services, and wholesale vehicle auctions. Through its digital platforms and Edmunds asset, the business provides automotive research, valuation tools, and online sales capabilities across the United States.

Snapshot

Public USOwnership
1993Year founded
~28,000Employees
Richmond, United StatesHead office
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Global footprint

Operations

Products and/or services of CarMax

  • Used Vehicle Retail Sales: Retail sales of pre-owned cars, SUVs, trucks, and vans across nationwide physical store locations and omni-channel e-commerce platforms. Operations feature competitive pricing, vehicle reconditioning standards, home delivery, online purchasing capabilities, and money-back return guarantees.
  • Wholesale Vehicle Auctions: Sales of buy-in trade-vehicle inventory and aged vehicles to licensed automobile dealers through dealer-only auction facilities across the United States. Operations facilitate high-volume dealer liquidation, digital bidding capabilities, vehicle title processing, and wholesale pricing.
  • Auto Financing Services: Provision of consumer vehicle financing solutions through a proprietary captive auto finance division and third-party lending partners. Services include pre-qualification tools, direct loan origination, principal financing, portfolio servicing, and customer loan payment administration.
  • Extended Protection and Repair Services: Distribution of third-party extended service plans, vehicle repair insurance, and post-purchase maintenance services. Operations include dedicated service centers providing mechanical repair, routine maintenance, parts replacement, and vehicle reconditioning across retail locations.
  • Automotive Media and Research: Digital automotive information and valuation services delivered through an online publishing platform. Operations offer vehicle reviews, market pricing insights, car shopping guides, dealer ratings, and digital advertising solutions for automotive manufacturers and retailers.
  • Vehicle Appraisal and Purchasing: Direct-to-consumer vehicle buying services allowing owners to receive fixed-price purchase offers online or in-person at physical locations. Operations process trade-in evaluations, vehicle title transfers, direct seller payouts, and inventory acquisition for retail channels.

CarMax executive team

  • Mr. Thomas Joseph FolliardInterim Executive Chairman
  • Mr. David W. McCreightInterim President, CEO & Independent Director
  • Mr. Enrique N. Mayor-MoraExecutive VP & CFO
  • Mr. Charles Joseph WilsonExecutive VP & COO
  • Mr. Shamim Mohammad CPAExecutive VP and Chief Information & Technology Officer
  • Ms. Jill A. LivesayVP, Chief Accounting Officer & Controller
  • Mr. David L. LowensteinVice President of Investor Relations
  • Mr. John M. Stuckey IIISenior VP, General Counsel & Corporate Secretary
  • Ms. Trina Hoppin LeeAssistant Vice President of Public Affairs & Communications
  • Ms. Diane Long Cafritz J.D.Executive VP, Chief Innovation & People Officer