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Corrections & Feedback Policy

Last reviewed

We get things wrong sometimes. When we do, we want to hear about it and correct it. This page explains how to reach us and what happens next. How we report in the first place is set out in our Publishing Principles & Editorial Standards.

Report an error

Visit our Editorial form and tell us what is wrong and where. The more specific you are, the faster we can check it:

  • the article URL
  • the sentence or information you believe is wrong
  • what you believe the correct information is, and the source for it, if you have one

Pick the route that matches what you found — it goes straight to the team that can check it:

What we do next

We aim to acknowledge a correction request as soon as practically possible. We then check the claim against the primary source — the announcement, filing or data feed the article was built on. If we were wrong, we will fix it.

How we label changes

Correction
The article contained a factual error. When notified, we will assess, and if agreed that the error materially impacts the article, we will update it and republish it as soon as practically possible.
Clarification
The article was accurate but capable of being misread. We will assess and if agreed, we will rewrite the passage and republish as soon as practically possible.
Update
A developing story where new information has arrived. We add the new information and republish.
Retraction
If an article is agreed to be entirely incorrect, or its central claim cannot be supported, we will withdraw or delete the content.

Typographical and formatting fixes that do not change meaning are made without a note. Every substantive change updates the article's last-modified time, which is also published in our structured data.

Market data and prices

Prices, charts and signals on Grafa come from third-party data providers and are delayed unless a page says otherwise. If a figure looks wrong, please contact us via the support form — data issues are corrected at the source or by re-fetching, and are not handled as editorial corrections.

Feedback, story ideas and press releases

Press releases and media enquiries go to the editorial contact form. Product feedback should go through the feedback form.

Advertising and partnership enquiries are handled separately through the advertising & partnerships form — see Ownership & Funding.