Sprinklr revenue grows to $213.7 million in latest quarter

• Sprinklr reported second-quarter fiscal 2027 revenue of $213.7 million, up 1% year over year.
• Subscription revenue increased 3% to $194.8 million, while GAAP operating income declined to $10 million.
• The company expects full fiscal 2027 revenue of $866.5–$868.5 million and subscription revenue of $782.5–$784.5 million.

Sprinklr (NYSE:CXM) reported second-quarter fiscal 2027 revenue of $213.7 million for the period ended July 31, 2026, up 1% year over year as subscription revenue increased.

Subscription revenue rose 3% to $194.8 million from $188.5 million a year earlier, while GAAP operating income declined to $10 million from $16.3 million and GAAP diluted earnings per share fell to $0.03 from $0.05.

Sprinklr reported non-GAAP operating income of $31.3 million, non-GAAP operating margin of 15%, net cash provided by operating activities of $18.2 million, free cash flow of $13.1 million, and total cash, cash equivalents, and marketable securities of $452.9 million.

Sprinklr expects third-quarter fiscal 2027 subscription revenue of $196 million–$197 million and total revenue of $215 million–$216 million.

Sprinklr provides a unified customer experience management platform used by enterprises to manage customer interactions across digital channels and business functions.

The company reported remaining performance obligations of $1.03 billion, up 11% year over year, with current remaining performance obligations increasing 3%, while full fiscal 2027 guidance includes total revenue of $866.5 million–$868.5 million and non-GAAP earnings per share of approximately $0.47.