TDCXADR Company Overview
About TDCXADR
TDCX (NYSE:TDCX) is a global provider of customer experience (CX) solutions, specializing in omnichannel customer service, sales support, content moderation, and back-office support. With operations spanning across various regions, including Asia-Pacific, Europe, and Latin America, TDCX focuses on leveraging digital innovation and a skilled workforce to enhance the customer journey for its clients. The company undertakes projects that aim to transform and optimize customer interactions, driving growth and improving satisfaction rates across diverse industries such as technology, e-commerce, and finance. TDCX's objectives center on expanding its global footprint, investing in technology to streamline operations, and developing its people to deliver exceptional service, ensuring they remain adaptive and responsive to the evolving needs of businesses and their customers.
Snapshot
Operations
Products and/or services of TDCXADR
- Customer Experience Solutions focusing on elevating customer service through advanced contact centers.
- Digital Marketing and Sales Solutions tailored to boost client sales growth and brand loyalty.
- Content Moderation Services ensuring online platforms remain safe and brand-friendly.
- Technical Support Services providing end-to-end user assistance and problem resolution.
- E-commerce and Social Commerce Solutions to optimize online shopping experiences and sales.
- Back Office Support Services for streamlined operations in data management and administrative tasks.
TDCXADR executive team
- Mr. Laurent Bernard Marie JuniqueFounder, Executive Chairman & CEO
- Mr. Tze Neng ChinCFO & Executive Director
- Ms. Hui Kiang TayExecutive VP of Singapore, Thailand, China, Korea & Taiwan and Group COO
- Mr. Byron Joseph FernandezExecutive VP of Malaysia & India and Group Chief Information Officer
- Mr. Loh Jiet LimHead of Investor Relations
- Ms. Meera KarmakarGeneral Counsel
- Ms. Joyce OngBusiness Ethics & Compliance Director
- Mr. Kok Hwee Goh C.F.A.Executive VP of Corporate Development & Executive Director
- Mr. Chee Gay LimGroup Chief Human Resources Officer
- Ms. Sophie Jane ChelmickExecutive Vice President of Europe