Skip to main content

ServiceNow (NYSE: NOW) — Company Overview, News & Financial Data

ServiceNow logo
NOW ServiceNow
ServiceNow primary media
Company profile

ServiceNow

About

Explore United States companies

ServiceNow is a software provider that develops a cloud-based enterprise platform for digital workflow management and operational automation. The platform unifies IT service management, IT operations, asset management, customer service management, human resources service delivery, and enterprise security operations into a single platform architecture. Organizations deploy its software to structure, automate, and optimize digital workflows across departments, connecting disparate enterprise systems and data sources. The platform incorporates artificial intelligence, workflow automation tools, analytics, and low-code application development capabilities to streamline business processes, increase operational productivity, and facilitate enterprise service delivery across global public and private sector organizations.

Snapshot

Public USOwnership
2004Year founded
~10,000Employees
Santa Clara, United StatesHead office
Loading Map...
Global footprint

Operations

All Locations
Santa Clara, US
San Diego, US
London, GB
Sydney, AU
Tokyo, JP
Amsterdam, NL
Hyderabad, IN

Products and/or services of ServiceNow

  • IT Service Management: Cloud-based software providing infrastructure visibility, incident tracking, automated ticketing, digital service operations, and asset lifecycle management across enterprise IT environments serving millions of corporate users globally.
  • Customer Service Management: Digital customer workflow software integrating self-service portals, omni-channel routing, field service scheduling, and automated case management to resolve customer requests and optimize field service operations.
  • Employee Workflows: Enterprise HR service delivery platforms unifying employee onboarding, workplace facility management, legal request processing, talent development, and workforce document management across multi-location enterprise environments to streamline internal employee services.
  • Security and Risk Management: Threat intelligence, security incident response, and governance tools that automate vulnerability remediation, third-party risk assessment, continuous compliance monitoring, and operational resilience across corporate networks.
  • App Development Platform: Low-code application development software enabling enterprise developers and business analysts to build custom digital workflow applications, automate manual cross-departmental business processes, and integrate disparate enterprise database systems.
  • Artificial Intelligence Solutions: Embedded machine learning algorithms, contextual workflow automation engines, and generative assistant tools designed to automate routine enterprise requests, optimize data analytics, and improve service desk operational efficiency.

ServiceNow executive team

  • William R. McDermottChairman & CEO
  • Gina M. MastantuonoPresident & CFO
  • Amit K. ZaveryPresident, Chief Product Officer & COO
  • Frederic B. LuddyFounder & Director
  • Jacqueline P. CanneyChief People & AI Enablement Officer
  • Paul FippsPresident of Global Customer Operations
  • Hossein NowbarPresident, Secretary & Chief Legal Officer
  • Danielle FontaineCAO & Corporate Controller
  • Pat CaseyExecutive VP & CTO
  • Darren YipHead of Investor Relations