Integrated Research (ASX: IRI) — Company Overview, News & Financial Data
Integrated Research delivers software solutions to enhance operational efficiency for financial services in Australia.

Integrated Research
Integrated Research is a software company that develops real-time performance monitoring, management, and observability solutions for enterprise technology ecosystems. The organization provides software for monitoring unified communications and collaboration platforms, contact centers, electronic payment processing networks, and mission-critical IT infrastructure. Its enterprise software platforms enable financial institutions, telecommunications carriers, healthcare organizations, and government agencies to monitor transaction flows, identify operational anomalies, prevent system downtime, and optimize user experience. Operating internationally, the enterprise supports client deployments across North America, Europe, and the Asia-Pacific region. The company delivers both on-premises software and cloud-hosted subscription services.
Snapshot
Operations
Products and/or services of Integrated Research
- Communications and Collaboration Management: Unified communications and collaboration experience software that monitors, analyzes, and optimizes enterprise communication platforms, contact centers, and meeting ecosystems to detect anomalies and prevent operational disruptions across enterprise network environments.
- Payment Systems Observability: Payment performance management software designed for financial institutions, delivering real-time visibility across high-value wire transfers, credit card transaction networks, instant payment processing rails, and merchant point-of-sale systems.
- IT Infrastructure Monitoring: Systems performance monitoring software providing real-time visibility across enterprise servers, distributed storage systems, network hardware, and cloud compute environments to detect operational bottlenecks and prevent system downtime.
- Real-Time Observability Engine: Enterprise analytics software platform that continuously ingests and processes high-frequency telemetry and transaction data to enable continuous performance monitoring and proactive troubleshooting across multi-tier IT environments.
- Artificial Intelligence Operations: Natural language artificial intelligence and machine learning module designed to automate operational root-cause analysis, surface predictive performance insights, and streamline technical incident remediation for enterprise IT operations.
- Cloud Service Delivery: Managed software-as-a-service cloud platform that provides enterprise observability and performance management capabilities, supporting hybrid, multi-cloud, and on-premises operational architectures through a unified cloud interface.
Integrated Research executive team
- Mr. Ian Lowe ASCMCEO, MD & Director
- Mr. Christian Shaw CPAChief Financial Officer
- Mr. Michael TomkinsChief Technology Officer
- Mr. Marco CantamessiSenior Vice President of Global Sales
- Mr. Geoff SieronSenior Vice President of IR Labs
- Mr. Elie ShuggiChief Product Officer
- Ms. Leanne RalphCompany Secretary
- Mr. Stephen John Killelea A.M.Advisor