About Freshworks
Freshworks (NASDAQ:FRSH) specializes in creating intuitive customer engagement software that aims to simplify business processes for organizations around the world. The company's suite includes a wide range of products focused on customer service, CRM, and IT service management. Freshworks is dedicated to helping businesses of all sizes foster closer connections with their customers by providing tools that are easy to use, yet powerful enough to deliver meaningful insights and results. With a project portfolio that spans various industries, Freshworks is set on disrupting traditional customer relationship management practices by making its platforms accessible, efficient, and effective. The company's objectives center on innovation, customer satisfaction, and global expansion, continually seeking to enhance the user experience while exploring new markets and opportunities.
Snapshot
Operations
Products and/or services of Freshworks
- Freshdesk - A cloud-based customer support software offering helpdesk support with all smart automations to get things done faster.
- Freshteam - A human resource information system (HRIS) for recruiting, onboarding, time-off management, and employee information management.
- Freshsales - A sales CRM software designed to help businesses attract, engage, manage, close, and nurture their leads.
- Freshservice - A cloud-based service desk and IT service management (ITSM) solution that enables organizations to streamline their IT operations.
- Freshchat - A modern messaging software built for teams to connect with their customers across channels.
- Freshmarketer - A full-fledged marketing automation solution that offers powerful email marketing and automation features.
Freshworks executive team
- Mr. Dennis M. Woodside J.D.CEO, President & Director
- Mr. Tyler R. Sloat CPACFO & COO
- Ms. Mika YamamotoChief Integrated Customer Growth Officer
- Ms. Philippa LawrenceChief Accounting Officer
- Mr. Murali SwaminathanChief Technology Officer
- Mr. Brian LanDirector of Investor Relations
- Ms. Pamela A. Sergeeff Esq.Chief Legal Officer, General Counsel & Corporate Secretary
- Ms. Kady SrinivasanChief Marketing Officer
- Ms. Johanna JackmanChief People Officer
- Mr. Jason LoomisChief Information Security Officer