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American Water Works (NYSE: AWK) — Company Overview, News & Financial Data

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Company profile

American Water Works

American Water Works is a public utility holding company that provides water and wastewater services in the United States. Founded in 1886, the enterprise operates regulated utilities across multiple states, supplying drinking water and wastewater management to millions of residential, commercial, and industrial customers. Its operational footprint includes thousands of miles of transmission mains, water treatment facilities, storage tanks, and pumping stations. In addition to regulated utility operations, the company manages contract utility operations for military bases under federal programs and provides municipal contract services. Headquartered in Camden, New Jersey, the business focuses on utility infrastructure modernization and environmental compliance.

Snapshot

Public USOwnership
1886Year founded
5,001–10,000Employees
Camden, United StatesHead office
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Global footprint

Operations

Products and/or services of American Water Works

  • Regulated Water Utility Services: Delivery of treated drinking water to residential, commercial, industrial, and fire protection customers across fourteen U.S. states. The business operates extensive distribution networks comprising water mains, treatment facilities, pumping stations, and storage tanks servicing millions of customer connections.
  • Regulated Wastewater Services: Collection, conveyance, treatment, and disposal of municipal sewage and industrial wastewater for communities across multiple state jurisdictions. Operations involve centralized treatment plants, lift stations, and underground collection pipelines designed to meet federal and state environmental discharge standards.
  • Military Utility Privatization: Operation, maintenance, and capital upgrade of water and wastewater utility assets located on United States military installations. Services are provided under long-term contracts with the Department of Defense covering system management, infrastructure renewals, and emergency response capabilities.
  • Contract Utility Operations: Provision of outsourced municipal water and wastewater management services for local governments and public authorities. Contractual arrangements encompass plant operation, preventative maintenance, system monitoring, regulatory compliance support, and customer service management without asset ownership transfers.
  • Capital Infrastructure Investment: Execution of multi-year capital expenditure programs focused on replacing aging water mains, modernizing treatment facilities, upgrading pumping infrastructure, and installing advanced metering infrastructure. Investments aim to improve system reliability, reduce water loss, and enhance environmental compliance.
  • Environmental and Water Quality Testing: Operation of central laboratory facilities and localized testing programs to monitor drinking water parameters and wastewater effluent. Services include chemical analysis, microbiological testing, radiological monitoring, and process optimization to meet drinking water standards and environmental regulations.

American Water Works executive team

  • Mr. John C. GriffithCEO, President & Director
  • Mr. David M. BowlerExecutive VP & CFO
  • Ms. Cheryl D. NortonExecutive VP & COO
  • Mr. Stacy A. MitchellExecutive VP & General Counsel
  • Ms. Melissa K. WikleSenior VP & Chief Accounting Officer
  • Ms. Deborah A. DegillioChief Technology & Information Officer
  • Mr. Aaron Musgrave CPAVice President of Investor Relations
  • Ms. Maureen DuffyExecutive VP of Communications & External Affairs
  • Ms. Lori SuttonExecutive VP & Chief Human Resources Officer
  • Mr. Nicholas Santillo Jr., C.P.P.Vice President of Digital Infrastructure & Security and Interim Head of Innovation & Technology