Amdocs (NASDAQ: DOX) — Company Overview, News & Financial Data
Amdocs specializes in software for communications and media providers, focusing on customer engagement and operational excellence.
Amdocs
Amdocs is a global provider of software and services for communications, media, and financial services companies. The company develops, deploys, and manages business support systems, operational support systems, network automation platforms, and cloud-native solutions. Its software suite enables service providers to manage customer care, billing, order management, network operations, and digital monetization. Amdocs also offers managed services, systems integration, quality engineering, and generative artificial intelligence capabilities to support digital transformation projects. Headquartered in Saint Peter Port, Guernsey, Amdocs delivers its solutions and managed services to major telecommunications carriers and service providers globally across North America, Europe, Asia-Pacific, and Latin America.
Snapshot
Operations
Products and/or services of Amdocs
- Customer Experience Suite & BSS: Software platforms that handle customer care, digital commerce, billing, charging, order management, and subscriber lifecycle management for telecommunications operators globally across wireless, fixed, and multi-play service environments.
- Operational Support Systems & Network Automation: Software systems for service fulfillment, network orchestration, inventory management, eSIM management, and automated network operations supporting 5G, fiber, and cloud-native telecommunications infrastructure across enterprise and consumer networks.
- Cloud & Digital Engineering Services: Cloud migration, application modernization, mainframe transformation, and custom software development services delivered via dedicated studios, enabling service providers to transition core platforms to public, private, and hybrid cloud environments.
- Managed Services & IT Operations: Comprehensive outsourced IT and network management services, providing long-term operational support, application maintenance, infrastructure management, and continuous system optimization for major telecommunications service providers across global regional operations.
- Generative AI & Agentic Platforms: Software operating platforms and autonomous workflow tools that integrate into operational and business support systems to automate customer service interactions, billing queries, subscriber onboarding, and network troubleshooting for service providers.
- Financial Services & Media Solutions: Digital software platforms and services for media content distribution, subscription monetization, and financial technology applications, serving banking, insurance, and media enterprises with payment processing and digital experience management tools.
Amdocs executive team
- Mr. Joshua ShefferPresident, CEO & Director
- Ms. Tamar Rapaport-DagimCFO & COO
- Mr. Anthony GoonetillekeGroup President of Technology & Head of Strategy
- Mr. Matthew E. SmithSecretary & Head of Investor Relations
- Idit Duvdevany AronsohnHead of Corporate Responsibility, Inclusion & Wellbeing
- Mr. Avishai SharlinGM & Division President
- Mustafa OyumiHead of B2B Strategy
- Mr. Rajat RahejaDivision President of Amdocs Development Centre India LLP