About LivePerson
LivePerson (NASDAQ:LPSN) specializes in conversational AI and messaging technologies that enable businesses to connect with their customers more effectively. The company's platform facilitates real-time conversations across messaging channels, websites, mobile apps, and voice assistants, aiming to revolutionize the way people communicate with brands. LivePerson strives to make customer service more personal, efficient, and intuitive through its innovative solutions, working across industries like retail, telecommunications, travel, and finance. The objectives of LivePerson include improving customer experience, driving sales, and enhancing operational efficiencies for businesses around the globe. By leveraging AI and machine learning, LivePerson aims to continue developing cutting-edge technologies that anticipate customer needs and offer more meaningful, conversational engagements.
Snapshot
Operations
Products and/or services of LivePerson
- Conversational AI platform enables businesses to implement messaging and AI chatbots for customer service and sales.
- Messaging tools through which businesses can communicate with customers across various messaging channels.
- AI-powered chatbot builder allows businesses to create and deploy chatbots for automated customer interactions.
- Performance analytics providing insights into customer conversations and chatbot engagements.
- Voice Assistants integration offering a bridge between voice commands and messaging services.
- LiveEngage platform that facilitates real-time messaging, analytics, and AI capabilities for customer engagement.
LivePerson executive team
- Mr. John SabinoCEO & Director
- Mr. John Deneen Collins J.D.CFO, COO & Principal Accounting Officer
- Ms. Monica L. Greenberg J.D.Chief Legal & Administrative Officer
- Mr. Christopher MinaChief Technology & Product Officer
- Ms. Barbara DawsonChief People Officer
- Aga May-SadowskaGM & Senior VP of EMEA
- Mr. Kevin MeeksChief Revenue & Customer Officer and Field President
- Jon PerachioSenior Director of Investor Relations