Five9 (NASDAQ: FIVN) — Perfil da empresa, notícias e dados financeiros
Five9 provides cloud contact center solutions, enhancing customer service with AI and machine learning technologies.
Five9
Five9 (NASDAQ:FIVN) specializes in cloud contact center solutions, offering businesses software that enables customer service and sales support to be more effective and efficient. The company's projects and operations focus on leveraging artificial intelligence, machine learning, and cloud innovation to facilitate seamless communication channels between businesses and their customers. This includes providing tools for omnichannel routing, analytics, workforce optimization, and automation to improve customer engagements and operational productivity. Five9's objective is to transform contact centers into customer engagement centers of excellence, thereby enhancing the customer experience while optimizing the performance of contact center agents.
Resumo
Operações
Produtos e/ou serviços de Five9
- Virtual Contact Center enables businesses to manage customer interactions across phone, email, chat, and social media from the cloud.
- Intelligent Virtual Agent utilizes AI for automated customer service and support.
- Workforce Optimization tools help improve agent productivity and customer service efficiency.
- Cloud Contact Center Software offers scalable and secure solutions for managing customer communications.
- CRM Integration allows seamless connection with popular CRM systems for enhanced customer insights.
- Reporting and Analytics provide real-time data and insights to optimize contact center performance.
equipe executiva do Five9
- Andy DignanPresident
- Bryan LeeCFO & Treasurer
- Tiffany N. MeriweatherChief Administrative and Legal Officer & Secretary
- Amit MathradasCEO & Director
- Leena MansharamaniChief Accounting Officer & Corporate Controller
- Niranjan VijayaragavanChief Technology Officer
- Tony RighettiSenior Vice President of Investor Relations
- Jay H. LeeChief Marketing & Growth Officer
- Rob HornishChief Sales Officer
- Ajay AwatramaniChief Product Officer
Principais indicadores financeiros
Resultados divulgados pela Five9, em USD.
- Cap. de mercado
- 2,8 bi
- Receita (TTM)
- 1,2 bi
- P/L
- 53.8
- LPA (diluído, TTM)
- 0.7
- Dividend yield
- —
- Margem de lucro
- 4.9%
| Fim do ano fiscal | Receita | Resultado operacional | Lucro líquido |
|---|---|---|---|
| 1,1 bi | 32,6 mi | 39,4 mi | |
| 1 bi | -51,3 mi | -12,8 mi | |
| 910,5 mi | -98,6 mi | -81,8 mi | |
| 778,8 mi | -87,6 mi | -94,7 mi |