Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform, on Wednesday reported financial results for its fourth quarter and fiscal year ended January 31, 2026.
The company saw total revenue rise 9% year-over-year to $220.6 million, supported by a growing base of large enterprise contracts and resilient subscription demand.
Subscription revenue, a key indicator of the platform’s long-term health, grew 6% to $193.4 million during the period.
The company also highlighted its success in the upper-tier market, reporting a total of 141 customers with annual contract values exceeding $1 million.
This focus on high-value partnerships has bolstered the company’s liquidity, with net cash from operating activities reaching $20.7 million and free cash flow totaling $15.9 million in the fourth quarter.
While revenue grew, performance obligations showed more tempered momentum.
Remaining Performance Obligations (RPO) remained flat, while current RPO (cRPO) saw a modest 1% increase year-over-year.
Despite these mixed indicators for future billings, Sprinklr's management expressed strong confidence in the company’s capital position and cash-generation capabilities.
In a significant move to return value to shareholders, Sprinklr’s Board of Directors authorized a new $200 million stock repurchase program.
The company announced its intention to execute an "accelerated share repurchase" (ASR) of $125 million imminently.
This aggressive buyback strategy reflects a robust balance sheet and a commitment to optimizing shareholder equity as the company continues to integrate advanced AI capabilities into its CXM suite.