
Westpac slashes 94 BT Panorama jobs in simplification drive
Westpac (ASX:WBC) announced the redundancy of 94 positions within its BT Panorama wealth business, marking a milestone in the lender’s ambitious $3.5 billion "Unite" simplification strategy.
The job cuts follow the migration of customers from the legacy Asgard platform to the contemporary BT Panorama system, allowing the bank to finally decommission the older infrastructure.
The move represents a tangible outcome of CEO Anthony Miller’s push to dismantle the "spaghetti-like" complexity of the bank’s technology systems.
For years, Westpac has grappled with disjointed operations stemming from its 2008 acquisition of St George, effectively functioning as several mid-sized banks rather than a single, streamlined entity.
By consolidating its wealth offerings into a single platform, the bank aims to reduce the operational overhead inherent in maintaining multiple investment environments for managed funds and shares.
BT CEO Matt Rady confirmed the restructuring on May 11, noting that the changes primarily impact head office and operational functions.
Rady emphasised that the bank had attempted to mitigate the impact through internal transfers and retraining, stating that the new structure is designed for a "single platform" operating model.
The consolidation follows Westpac’s 2023 decision to retain BT in-house after a high-profile sale process failed to meet the bank's valuation expectations.
With the Asgard transition complete, Westpac is now shifting its focus towards migrating corporate customers from its subsidiary brands—including Bank of Melbourne and BankSA—into a unified commercial banking division.
At the time of reporting, Westpac’s share price was $36.82.