TTEC (US:TTEC) — Company Overview, News & Financial Data
TTEC specializes in customer experience technology, enhancing engagement for businesses through various communication channels.
About TTEC
TTEC (NASDAQ:TTEC) specializes in customer experience technology and services. The company focuses on designing, building, and operating captivating customer experiences across various communication channels. TTEC's projects range from consulting and technology services to managed services that drive customer engagement for clients worldwide. Aimed at transforming the customer experience by leveraging technology and innovation, TTEC's objectives include enhancing operational efficiencies, boosting customer satisfaction, and driving growth for businesses in diverse sectors. The company is committed to delivering seamless customer experiences that contribute to customer loyalty and long-term business success.
Snapshot
Operations
Products and/or services of TTEC
- Customer experience technology solutions, enhancing client engagement through omni-channel platforms.
- Humanify Customer Engagement as a Service, integrating technology and human expertise for customer support.
- Strategic consulting services, offering expertise in customer experience strategy and operational design.
- Learning and performance improvement services, designed to elevate employee skills and knowledge.
- Trust and Safety services, ensuring client operations are secure and compliant with regulations.
- Data analytics and insights services, leveraging data to improve customer interactions and business outcomes.
TTEC executive team
- Mr. Kenneth D. TuchmanFounder, Chairman & CEO
- Mr. Kenneth R. Wagers IIIChief Financial Officer
- Ms. Margaret B. McLean J.D.General Counsel & Chief Risk Officer
- Mr. David J. SeyboldChief Executive Officer of TTEC Digital
- Mr. Carlos M. DeanGroup Vice President & Chief Accounting Officer
- Mr. Robert E. DravenstottChief Information Officer
- Mr. Paul MillerHead of Investor Relations, Senior VP & Treasurer
- Mr. Chris J. BrownHead of Corporate Development and Strategy & Chief of Staff
- Ms. Leslie KornakerChief Sales Officer
- Ms. Laura L. ButlerChief People Officer