Ledger says Global-e breach did not affect crypto wallets

Ledger confirmed a data incident involving its e-commerce partner Global-e did not compromise its platform or users’ crypto wallets.

Global-e, integrated by Ledger in October 2023, suffered unauthorised access to order data affecting some Ledger customers.

Ledger said the breach was confined to Global-e’s systems and did not involve Ledger hardware, software or internal infrastructure.

Some of the data accessed as part of this incident pertained to customers who made a purchase on Ledger.com using Global-e.

A Ledger spokesperson said.

Exposed data reportedly included customer names and contact details, according to statements shared with affected users.

We retained independent forensic experts to conduct an investigation into the incident.

Ledger said, confirming limited personal data exposure.

Ledger said no payment card details, bank information, passwords or account credentials were accessed.

The company stressed that Global-e does not store sensitive personal data such as government identification numbers.

Ledger reiterated that its wallets are self-custodial and that third parties cannot access private keys or recovery phrases.

Global-e does not have access to your 24 words, blockchain balance, or any secrets related to digital assets.

Ledger said.

Ledger warned users to remain alert to potential phishing attempts following the incident.

The company said it is working with Global-e to notify affected users and strengthen data protection measures.